Terms & Conditions

The following terms and conditions apply to all orders:

  • We accept all major Credit and Debit cards except Amex.
  • All invoices are to be settled within 30 days - Let us know if this is not possible in advance!
  • BACS, Cheques or Cash accepted.
  • 20% VAT is added to goods and carriage/postage.
  • We sell to retail customers and trade clients.
  • Cut Ribbon is Non-refundable.
  • Shade Cards are to be used as Commercial Matching only - Dye batches are never exactly the same!
  • No materials sold are; Colour Fast, Machine Washable or Dry Cleanable.
  • We operate a retention of title policy - any goods not paid for remain the property of Baxter Hart & Abraham Limited.
  • Please e-mail us for a Price List.
  • Please note, all shade cards are HAND made, be patient, they will be sent out once finished!
  • Baxter Hart & Abraham Ltd are not liable for undelivered parcels, if you require proof of delivery they will need to be sent via Carrier or Royal Mail Signed-For - Please mention this to us when ordering.
  • We endeavour to send all parcels out the same day you order them, but this is not always possible. Order before 3pm for the best chances!
  • Oasis Spray, Stiffener, Water Proofing Spray and Hat Boxes must be sent via Carrier and need to be ordered before Midday for next day delivery - No Carrier deliveries on Saturdays and Sundays.
  • Straw hat bodies are hand made and therefore no two are exactly the same!!